Privacy Policy
Last updated: January 2026
Files Deleted
Within 1 hour of analysis completion
No AI Training
Your documents never train AI models
Encrypted
TLS 1.3 encryption in transit
No Account
No passwords or profiles stored
You Control Deletion
Delete your online report instantly after downloading
1. Who We Are
Building Consent Check is operated by a New Zealand company. We provide AI-powered building consent validation services for Auckland Council applications. We are subject to the New Zealand Privacy Act 2020.
2. Information We Collect
2.1 Information You Provide
- Email address: To deliver your report and send receipts.
- Uploaded documents: Analysed by AI, then permanently deleted within 1 hour.
2.2 Information Collected Automatically
- Payment information: Processed securely by Stripe. We do not store your card details.
- Usage data: Basic analytics to improve our service (page views, feature usage).
3. How We Use Your Information
- Email: To send your report download link
- Documents: Analysed by AI, then permanently deleted within 1 hour
- Payment: Processed securely by Stripe
3.1 Free Access Communications
If you request or receive free access to our service, we use your email to:
- Process and respond to your access request
- Notify you when access is granted
- Send your free report
- Request optional feedback on your experience
We may retain anonymised, aggregated data about usage patterns to improve our service. We will not share your documents or report contents with third parties.
4. Document Retention
Our Document Privacy Promise
- Encrypted in transit: All uploads use TLS 1.3 encryption.
- Temporary storage: Documents are stored in secure temporary storage with automatic deletion.
- Permanent deletion: All files are deleted within 1 hour of analysis completion.
- No AI training: Our AI does not use your data to train their models.
| Data Type | Retention Period |
|---|---|
| Uploaded documents | Deleted within 1 hour of analysis |
| Analysis reports | 90 days, or until you delete it |
| Email address | Until you request deletion |
| Payment records | 7 years (legal requirement) |
5. What We Do NOT Do
- Store your documents beyond the analysis period
- Use your documents for AI training
- Share your information with third parties (except Stripe for payment)
- Require account creation or store passwords
6. Third-Party Services
We use globally recognised and trusted service providers to deliver our service. These providers support:
- AI document analysis: Our AI does not use your data to train their models.
- Payment processing: Secure payment handling through industry-leading payment providers.
- File storage: Temporary document storage with automatic deletion policies.
- Application hosting: Secure cloud infrastructure.
- Email delivery: Transactional email services.
7. Your Rights
Under the Privacy Act 2020, you have the right to:
- Access information we hold about you
- Request correction of inaccurate information
- Delete your online report at any time using the "Delete this report" button (available after downloading your PDF)
For other privacy requests, contact us at info@buildingconsentcheck.co.nz.
8. Security
We implement appropriate technical and organisational measures to protect your information:
- TLS 1.3 encryption for all data in transit
- Secure cloud infrastructure
- Automatic file deletion policies
- Regular security reviews
- Access controls and audit logging
9. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes by email or by posting a notice on our website.